• Webinar: Deliver a More Engaging IT Service Management User Experience with Service Management Automation X

    Today’s workforce expects an engaging and automated experience when submitting IT help desk requests, yet most companies are still using outdated manual service desks.
    Join us for this entertaining live demo of Service Management Automation X (SMAX) and see how machine learning, analytics, and codeless configuration come together to deliver a true digital IT service management experience for business users and IT.

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  • Webinar: What’s New in IT Service Management Automation Suite

    Learn how you can use analytics and machine learning to improve service management efficiency and deliver a more engaging end-user experience. See a live demo of the new SMA capabilities

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  • HP uCMDB: Creating New CIs using Enrichment Rules

    In this article, I have used one of the HP uCMDB features to create additional CIs based on the discovered data on certain CI Scenario: Operators want to display Operating System name as CI linked with Node CI Steps: 1-Create New CIT for the Operating System 2-Create relation between Operating System CIT an d Node… Read More »

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  • HP uCMDB: Modeling: Grouping Node CIs by Operating System

    Create New View or Modify the current view. Add Node CIT In the Hierarchy pane, right click Node CIT and select Add Group by Attribute   Select DiscoveredOSName as Group by   This is a preview on How it should look like.

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  • Modeling: Creating relationship between OS and Nodes

    The main idea here is to group multiple Servers under Operating System name, this may be needed by some operators to identify operating system for Node CIs by just a glimpse. My objective is to show how simply this can be done in HP uCMDB Steps: Create a new CIT for Operating System. Create several… Read More »

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