Join us on this webcast and see how this latest release of Service Management Automation X (SMAX) turns the virtual agent into a smart virtual agent and expands its Enterprise Service Management (ESM) usage.
The Service Management Automation Suite Release Readiness webinars are designed to ready your team for the latest release and updates, and include an overview of new features and capabilities, live demonstrations, deployment, and update details, and live Q&A.
For the 2018.11 release there will be a single webinar for both SMA-Service Portal for SM (AKA Mixed Mode) and SMAX audiences, repeated for additional time zone coverage. Each webinar is suitable for both the business and system administrators.
SMAX best practice presentation and discussion about Knowledge Management. Note: recording starts 5 seconds into the first slide. Audience: Micro Focus Partners Duration: 60 mins Format: VILT/Webinar – Recorded Partner Register Here
Join us for an exciting and informative look at the latest release of Service Management Automation.
SMA 2018.05 brings new Studio capabilities for instant creation of new service management applications in a totally codeless fashion.