What’s New in Service Management Automation X 2019.05

Witten by Mahmoud Ibrahim — May 9, 2019 Ago — 0 Comment

Tags: SMAX

The confluence of machine learning and analytics with automation capabilities has made certain types of services possible in new ways and at new levels.

Join us on this webcast and see how this latest release of Service Management Automation X (SMAX) turns the virtual agent into a smart virtual agent and expands its Enterprise Service Management (ESM) usage.

Discover how this smart virtual agent can save your service desk time, resolve users’ issues faster, and empower your ESM journey.

Date: Thursday, 30 May 2019
Time: 10am PT // 12pm CT // 1pm ET
Duration: 60 minutes

Can’t make it to the live session? Register to receive the on-demand link.

Feel free to contact the meeting organizer if you have questions or need more information.

Mahmoud Ibrahim (admin)

About the Author

Mahmoud Ibrahim has technology experience with over 18 years of IT industry. He'd worked in many organizations in many roles and expanded his knowledge across technology stacks, and he is enjoying sharing his expertise whenever possible :).
He is working as a presales expert in Micro Focus serving the international community.